Acceptance of an Order
The contract in respect of the products supplied by us to you comes into existance when your order has been accepted by us. For the avoidance of doubt, receipt of a order via our website does not constitute acceptance of a order.
All goods are subject to avilability.
In the event of non delivery of any goods we reserve the right to refund the product cost back to you (the customer).
All orders are delivered at the cost stated when placing the order.
Whilst we make every effort to deliver within the stated timescales we are unable to guarantee circumstances beyond our control. We aim to dispatch all orders within 24hrs of order time.(Monday - Friday).
Charges are :-
Order Value up to £50 - £4.99
Order Value up to £100 - £3.99
Order value over £100 - FREE
We reserve the right to change our delivery charges at any time (but not once an order is placed).
If for any reason you are dissatisfied with your purchase, you may return it (at your own cost) for a full refund or replacement within 14 days of receipt.
Please obtain & retain a proof of posting when you return the goods. This is to protect you in the event that the goods are lost in transit.
All items purchased are covered by the relevant manufacturers guarantee policy.
In the unlikely event of the purchased goods developing a manufacturing fault, please contact us by phone or email to discuss replacement or refund (cost of agreed faulty returns will be refunded).
Warranties do not cover undue wear and tear.
This does not affect your statutory rights.
Newsletter & Marketing
We will send you marketing messages via email if you have agreed for us to do so. To stop receiving these messages you can click the unsubscribe link in the email, login to your account or contact our customer services.
Specifications, Colours & Sizes
Information and images provided on our site are correct to the best of our knowledge, but are intended as a guide only.
We reserve the right to alter specifications without prior notice.